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REDMOND, WA: January 5, 2011 — Analyst firm Gartner Inc. has positioned Microsoft Dynamics AX 2009 in the Leaders quadrant of the Magic Quadrant for Midmarket and Tier 2-Oriented ERP for Product-Centric Companies,
published in December, 2010, for the second
straight year.
This Magic Quadrant report evaluates products
that have a global presence and are
specifically tailored for product-centric
midmarket companies with roughly $50 million
to $1 billion in revenue, and addresses the
enterprise resource planning (ERP) needs of
product-centric companies or divisions of
enterprises that have between 100 and 999
employees.
Dynamics AX Role-Based Concepts Adopted
by Customers
Microsoft Dynamics AX provides midsize and larger businesses with industry-enabling features to help them thrive in a competitive global marketplace by helping control costs, managing risk and increasing employee productivity.
Key changes in this ERP market since the last publication of this Magic Quadrant include:
- Customers are starting to adopt the reworked user interfaces, which offer more role-based concepts, personalization and collaboration features. The improved ease of use, extended search capabilities and more-integrated analytics features drive the use of ERP by more types of users, e.g., those that only occasionally access an ERP system to retrieve information or to complete business activities that used to be done manually.
- The interest in software-as-a-service (SaaS)-based ERP is growing, but Gartner does not yet see a big adoption in core ERP. Most customers that were surveyed for this research continue to use their ERP solutions in an on-premises model, but they are starting to complement them by additional solutions in adjacent areas like CRM and collaboration. To react to this growing interest, vendors are creating hosted offerings with subscription models and administration services that offer some of the benefits of a SaaS ERP, but only a smaller number of vendors offer multi-tenant solutions.
- Many customers have reported that shortages in skilled and experienced resources for consulting and implementation created issues in their ERP implementation or deployment projects. To improve this situation, many vendors have put a higher focus on improving the quality of their resources and their channel. Rather than merely offering technical skills, deeper industry expertise, business consulting expertise and the acquisition of certifications are becoming important differentiating factors.
In other words, who you partner with counts!
- Despite the overall decline in the ERP market
(-6%), no major disruptions have impacted the vendor landscape that is covered in this Magic Quadrant. None of the vendors went out of business, and none were acquired. The high portion of recurring revenue from their existing client bases, especially the fees for maintenance and support, proved to be a good protection. Nevertheless, some cost cutting occurred, which has created issues in customer projects. The many choices that midmarket companies have can result in competitive prices.
Microsoft's industry strategy for AX
results in strong functionality, which is
built by Microsoft's internal resources or
acquired from proven partners. Microsoft is
continually improving its channel of
resellers, which will help to overcome the
remaining challenges with global
implementations. While there is no
multitenant SaaS version of AX, partner-based hosting plus subscription models deliver alternatives.
>>Learn more: read the complete Gartner report
"
Magic Quadrant for ERP for Product-Centric Midmarket Companies"
(opens in new window)
About Greenlight BTS
Greenlight BTS, LLC serves the Microsoft
Dynamics AX community with
highly-experienced, highly-knowledgeable
technical implementation and development
support. With offices in New York City and
Indianapolis, Greenlight BTS is regarded as
one of the premier delivery partners for
Microsoft Dynamics AX. In addition to
servicing its own customer base, Greenlight
BTS is engaged by Microsoft and other VAR
partners to troubleshoot and deliver
difficult and complex Dynamics AX projects.
About the Magic Quadrant
The Magic Quadrant is copyrighted
December 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner.
The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
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